DMC Service Team Spotlight: Kyle Roach
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Blog > DMC Service Team Spotlight: Kyle Roach
Today, we’re chatting with Kyle Roach, our Heating, Ventilation, Air-Conditioning Division Team Leader who’ll soon be celebrating his one-year anniversary with us!
DMC: How long have you worked for DMC and why did you join the team?
Kyle Roach: My one-year anniversary is July 27th! It’s difficult to wrap my head around the fact that I’ve only been here for a year. The old adage “time flies when you’re having fun” really resonates with me. Having spent twenty years at my previous company, I was looking for an organization that aligned with my values and that I could make an impact at. Ultimately, I joined because I was excited about the mission and vision of DMC Service, and the smaller environment appealed to me. It’s been a great year and I’m excited to continue to make a positive impact.
DMC: Why did you choose to work in the HVAC and plumbing industry?
Kyle: My father owned an HVAC company. I started working with him when I was 13 years old and haven’t looked back since. I love everything about our industry – being able to help individuals and companies, the constant motion, the evolution of technology. I find all of it exciting and exhilarating.
DMC: Share with us what a typical day looks like for you.
Kyle: ( Laughs out loud ). From start to finish, I’m constantly in motion. I start the day getting jobs and technicians lined up and pointed in the right direction with the materials and equipment they need. I juggle that with calling customers to follow up on quotes, or to schedule visits to prepare estimates. Every day is a new adventure.
DMC: Tell us about yourself.
Kyle: I’m a father of five and live on a lake with my wife. Besides constantly running the kids to sports, we love to be outside. Early in my life, I lived on a horse farm and loved the farm life.
DMC: What do you like to do when you aren’t at work?
Kyle: Attending my children’s baseball, soccer, and football games. Living on the lake means we also love watersports – tubing, water skiing, and riding the waves. When I’m not busy with those activities, I enjoy woodworking – I love to build custom furniture for our home! I’m also very involved with my church.
If you’re in the Kansas City metro area and need a commercial plumber or HVAC contractor, contact us today for your customized quote.
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The owner and the staff at DMC Service are amazing. They are unfailingly kind and helpful people who listen carefully and quickly find solutions. The technicians are prompt and reliable. It's always a pleasure to find skilled and honest people to do business with, and DMC Service is exceptional from start to finish. I most highly recommend DMC Service.
Great company great service. We have used them for several calls at several locations. I can count on them to fix problems.
DMC has been my go to for numerous things! They replaced my water heater when it finally stopped working. Karen and her amazing team really do deliver Diamond Service! As a woman homeowner you can feel confident selecting DMC for your HVAC/plumbing needs!
Wish it was all this easy! My project's bid was within 24 hrs. Crew was on time (early even), very courteous, and identified themselves at the door. No surprises. The area was as clean as when they found it. Communication was AMAZING. Thank you DMC!
DMC was recommended to us by my cousin who owns a plumbing company. Both technicians were extremely professional and courteous. They took the necessary extra time to ensure the job was done right. We felt the price was fair and a good value. We would highly recommend!
We worked with Kyle from DMC and you can tell he loves what he does. He is enthusiastic about the trade, and takes time to break it down and explain it in an easy-to-understand way. We are very pleased with our experience and would recommend!
Basically, you all saved our lives! We had a major stench coming from the basement no one could figure out. You all found the source and went beyond to fix the problem. We are eternally grateful!
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